Q: ASP Code Snippets
ASP Code Snippets
Please take note that we DO NOT provide any support nor will we be responsible for any damage caused by using the above utilities, code snippets and downloads.
A:
Q: How do I register my own domain name (.com,.net.,org,.info,.biz)?
How do I register my own domain name (.com,.net.,org,.info,.biz)?
A: You first need to verify that the domain name that you are looking for is available by looking it up using our Domain Lookup. If the domain name is listed as available, then you may proceed to register the domain name by filling up the online form. Once we have received your payment, we will immediately proceed with your domain name registration.
Q: Can you register my domain name and create my hosting account first and I'll pay later?
Can you register my domain name and create my hosting account first and I'll pay later?
A: Sorry, we are only able to process all your orders after receipt of your payment.
Q: Any restrictions on Transferring my existing domain name to e-globalhosting.com ?
Any restrictions on Transferring my existing domain name to e-globalhosting.com ?
A: Domain transfer are one of the most frequent enquiries we came across from our customers. HOW does domain transfer process works?
* Important Domain Transfer Information
- Domain has not expired and minimum 10 business days before the domain expiry date
- Domain must registered for more than 60 days
- Domain must renewed for more than 45 days
- Ensure the domain is not involve in legal or payment dispute
- The administrative email contact for the domain submitted is valid in order for registrant to receive the confirmation e-mail and to confirm the transfer
Q: How do I upload my files to my website?
How do I upload my files to my website?
A: The easiest way to do so is by using an FTP client software like WsFTP or CuteFTP. These programs allow you to easily copy files from your local hardisk to your website.
Q: Where can I learn more about FTP?
Where can I learn more about FTP?
A: We have compiled a list of popular sites where you can obtain more information on what FTP is and how to use FTP
Q: How do I pay?
How do I pay?
A: We basically we offer 2 methods of payment. You can either pay online with a credit card if you're signing up online, or alternatively you can pay us either with a cheque, cash or direct bank in. All payments should be made out to e-globalfocus Sdn. Bhd. For direct bank-in please use our Maybank Account No: 5123 1610 5577 and then fax us your slip to 603 - 78611889
Q: I have just signed up online for your hosting plan. So, what next?
I have just signed up online for your hosting plan. So, what next?
A: Well, after we have received and confirmed your payment we will immediately activate your hosting plan within the next 1-2 days and then send you a confirmation notice either through e-mail or fax.
Q: Utilities
Utilities
Please take note that we DO NOT provide any support nor will we be responsible for any damage caused by using the above utilities, code snippets and downloads.
A:
shareware
Handle ZIP files with ease.
OS: Windows (all)
shareware
Transfer files over the Internet.
OS: Windows 95/98/NT/2000/XP
freeware
Transfer files over the Internet.
OS: Windows 95/98/NT/2000/XP
shareware
Transfer files easily with this popular FTP client.
OS: Windows 95/98/NT/2000/XP
Q: Accessing your Email
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A: You have 2 methods of accessing your email. You may do so by using a mail client like Microsoft Outlook/Express or through a WebMAIL interface.
The web based email interface is accessible at
http://webmail.yourdomainname
The client settings are as follows :
Real Name :
Email Address :
POP/Email Login Name :
Password : This is the password you have set when creating the Email Account.
Q: Online Resources and Tutorials
Online Resources and Tutorials
Please take note that we DO NOT provide any support nor will we be responsible for any damage caused by using the above utilities, code snippets and downloads.
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Q:
What type of servers do you all use?
What type of servers do you all use?
A:
We only use high quality servers. We have found Dell PowerEdge servers to perform best as web servers, offer high reliability and performance. As such you will not find us using any cheap white boxes, all our servers are branded Dell Power Edge servers.
Q:
What kind of network or lines are you all on?
What kind of network or lines are you all on?
A:
We do not host our servers in regular office buildings because this not the way web servers should be hosted in. Instead we're located in a data center with Redundant lines directly coming from 3 different providers to ensure optimum uptime and maximum performance!
Q:
What type of servers do you all use?
What type of servers do you all use?
A:
We only use high quality servers. We have found Dell PowerEdge servers to perform best as web servers, offer high reliability and performance. As such you will not find us using any cheap white boxes, all our servers are branded Dell Power Edge servers.
Q:
What is this 'Mywebserver Control Panel'?
What is this 'Mywebserver Control Panel'?
A:
This is basically a specially built Hosting Control Panel that will allow you to control your entire website through a browser interface. From here you can do daily stuff like add/removing e-mail account, viewing statistics, change passwords, and even stop and start your website!
Q:
Do you all support Active Server Pages (ASP)?
Do you all support Active Server Pages (ASP)?
A:
Yes, all our accounts come with ASP 3.0 enabled.
Q:
Mail Server Information
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A:
Pop Server Name : pop.yourdomainname
SMTP Server Name : smtp.yourdomainname
*IMPORTANT: Please ensure the the [My Server Requires Authenthication] checkbox is selected for the 'Outgoing Mail Server'.
Basic Instructions (setting Email) available at :
http://www.e-globalhosting.com/setupemail/default.html
Basic Instructions (setting SMTP Auth) :
http://www.e-globalhosting.com/SmtpAuthentication/default.html
Q:
What is the difference between the 'Pay Online' vs. the 'Bill Me Later' option on the order page?
What is the difference between the 'Pay Online' vs. the 'Bill Me Later' option on the order page?
A:
We basically we offer 2 methods of payment. You can either pay online with a credit card, or alternatively you can sign up first and pay us later. But please take note that for orders other than online payments, we will process these only after receipt of your payment.